Protection Plan
CaraShell Protection Plan
The Protection Plan is an add-on for a CaraShell roof cover: 3 years for $29 or 10 years for $99. Buy it together with your cover, or add it later for a cover you already own.
What is covered
If your cover rips, tears or wears out from sun, wind, rain or snow during normal use, we send you a new cover in the same size, free, shipping included. You don't send the old one back.
How long it lasts
If you buy the plan together with your cover, it starts the day your cover is delivered. If you add it later, it starts the day you buy the plan. It lasts 3 or 10 years, depending on the plan you bought.
What is not covered
- Damage done on purpose.
- Fire, and accidents such as a falling tree or a collision.
- A cover used on an RV or trailer longer than the size it was made for.
- Loss or theft.
- Damage that happened before you bought the plan.
How to make a claim
Email hello@carashell.com with your order number and a photo of the damage. If you added the plan later, include the order number of your cover too. We look at the photo and ship your new cover.
Who it is for
The plan covers the person who bought it, for one cover: the cover on the same order, or, if you add the plan later, a cover from one of your earlier CaraShell orders. One plan covers one cover. It cannot be transferred.
Changed your mind?
Email us within 30 days of buying the plan and we refund it in full.
Your other rights
The plan comes on top of our 90-day guarantee and your rights by law. It does not limit them.